• SALE CHECKOUT OPERATION IN BIG BAZAAR USING QUEUING MODEL

JITENDRA KUMAR*, VIKAS SHINDE, SANTOSH BHARADWAJ

Abstract


This paper deals with analysis of queueing model for Big Bazaar checkout operations. Multiple queues with multiple servers model is employed to examine the checkout operation of service unit (cash counter) for Big Bazaar. We analyze the efficiency of the model in terms of utilization and waiting length of queue. So that we can able to estimate the waiting time and waiting length of queues for validating our analysis. We have been also carried out various performance measures.


Keywords


Queue Models, Multiple servers, Optimal service, Quality of service and Total Cost.

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